What they’re all saying…
We wanted to share a few testimonies with you, indiscreetly HMC is proud of our customer service and our reputation. We’ve worked REALLY hard to raise the bar and differentiate ourselves from our competition. Who doesn’t like to hear an “atta boy” every once in a while?!
“We are pleased once again to be working with HMC. Just a note we have worked with several other motor starter/ variable speed controller/ and programable controllers for the last 41 years.
As you know what you design and deliver is only half, it is your customer support to make it work. We had issues with start-up due to customer’s power…HMC took over with facetime conversation directly with the site. They really rocked us to get it solved and back up and running.
That partnership helped seal this deal with our new customer!”
Bill
End User
“I have wanted to write this sooner, but thing have been crazy since the
freeze storm. I want to Thank you for Helping me get the motors for our Plant and
get us back up and running. You all went above and beyond.
Thank You!!!!”
Richard
End user
“I work for… a very busy ship handler based out of Florida. Recently I received a request for some very old discontinued electrical items on-board an old ship. I have dealt with your company in the past, but I hadn’t dealt with Ms. Amy Hill in the past.
I just want to THANK YOU so very much for hiring someone like her. She is the most pleasant and knowledgeable supplier I deal with in this business. When I call her it is like a breath of fresh air compared so many that make me feel like I am bothering them when asking for quotes or take 2 weeks to reply.
I honestly thought I would be “NO BIDDING” this request for this ship which is owned by a very large company, but all thanks to Amy and her efforts, I have been able to quote and hopefully supply these few parts.
I look very forward to any requests I now receive that I think that I can send to Amy as I know I will get the best possible service I can ask for from her & HMC.”
Calvin
Marine Industry
“The VFD and the new motor are “fan” tastic! This is a great solution to some things I have been looking to do. I will be contacting you with a very similar project. We have plans to start selling systems of this nature. Thanks for your help!”
Arthur
OEM
“When we talked last week, I mentioned that a customer approached me at the Turbo Show and was raving about how amazing your inside sales guy was! He said that they take care of all his needs and they are very knowledgeable. They consider HMC a valuable resource.”
WEG
Vendor
“I would like to express my sincere appreciation to you and your company for assisting us with the resolution of getting our 4 large crane motors exchanged for the correct ones. This has for us averted an expensive time delayed disaster.
I so appreciate your willingness to help us through this when this problem was no fault of your own. It is rare to have a vendor who is willing to go that extra distance after the sale is done. Many thanks for your assistance in this matter.”
Milton
Drilling contractor
” I’m impressed with your prices, (you are constantly at or under your competitor’s prices), the speed of your quotes, and how friendly everyone is when I call in for quotes. I also intend to call you the next time we get a big motor in for a rewind to get that quoted as well.”
Andi
Marine Repair Industry
” I just wanted to reiterate that I would definitely go with service over pricing if it was within 5-10% margins, and my boss wholeheartedly agrees. We wanted to call you up not to play the bidding game, but to let you know that you are one of the preferred vendors on our list.”
Chris
OEM
” I will make sure you get the order because of all the hard work, I appreciate it! I think I will get my way; I have a very strong supporting argument. All of you at Houston Motor & Control are the only people “and company” that would work with me. So for that I will do my best for you as HMC has done for me.
And Jeanne, I like the way you do business, thank you very much.”
John
Exporter
” WOW#7 in all of Houston “Best Place to Work” is something worth jumping up and shouting over! I must say I am quite impressed but NEVER SURPRISED. I have never heard even the smallest murmur of grumbling from any of your folks anytime I am there. In fact, they all seem to be wearing huge smiles. Obviously a result and reflection from the leadership there…. YOU TWO. Congrats again!!!”
Paul
Reseller
“We certainly appreciate your business and more importantly the relationships that have developed with HMC. All of you are a pleasure to work with! Looking forward to a bright future with you all!”
Brett
Vendor
“I can’t say enough that I could absolutely not survive with some of our current customers without your panel shop engineers. Not only is their knowledge a HUGE asset (that they are willingly shares), they ALWAYS stays positive and get me whatever I need, no matter the time involved nor the personal sacrifice.
In my buyer/sourcing mode, good business practice mandates I have a backup supplier for all my major components. How and why would I need to with you guys??? Besides, how can you quantify the levels of support and service you & your team ALWAYS provides?
Thanks to ALL OF YOU for your unending support and partnering!!!”
Bob
Safety equipment
“As a person that spent 26 years in the motor & controls business, I must tell you how impressed I am with your team at HMC! Their professionalism and attention to detail is second to none. So, thank you for your support and professionalism.”
Andy M
Drilling
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“We are pleased once again to be working with HMC. Just a note we have worked with several other motor starter/ variable speed controller/ and programable controllers for the last 41 years.
As you know what you design and deliver is only half, it is your customer support to make it work. We had issues with start-up due to customer’s power…HMC took over with facetime conversation directly with the site. They really rocked us to get it solved and back up and running.
That partnership helped seal this deal with our new customer!”
Bill
OEM
